Privacy Policy
Introduction
Mode Business Training Ltd (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information
We may collect the following types of personal data:
Contact Information: Name, email address, phone number, and mailing address.
Payment Details: Billing and payment information when you purchase products or services.
Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages visited.
Communication Data: Information you provide when contacting us, such as via email or forms.
Account Information: Details created when you register for an account or book services.
2. How We Use Your Information
We process your personal data for the following purposes:
To provide and manage our services, including coaching sessions, training, and product sales.
To process payments and fulfil orders for courses, books, journals, and handouts.
To communicate with you about bookings, inquiries, and customer support.
To improve our website and services through analytics and feedback.
To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We will not sell or rent your personal data to third parties. However, we may share your information with:
Service Providers: Trusted third parties who assist us in delivering services (e.g., payment processors, hosting providers).
Legal Authorities: When required by law or to protect our legal rights.
4. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request that we delete your personal data, subject to legal obligations.
Restriction: Request that we limit the processing of your data in certain circumstances.
Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
Objection: Object to processing for direct marketing or other legitimate interests.
To exercise your rights, please contact us using the details provided below.
5. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Cookies and Tracking
Our website uses cookies to enhance user experience and analyse website performance. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
7. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, or disclosure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Mode Business Training Ltd
Email: info@modebusinesstraining.com
Phone: +44 07917 016357